We have 1000s of happy customers, and over 350 so far have been so pleased with our service that they have taken the time to write a review. Please see below for some that make us the most proud. See Yelp for 100s more.
These guys are 5-star all the way… Kris, Jason, and Matt (who I dealt with on the phone and via e-mail to set up the move) all seemed like really good guys in addition to being a tremendous help with our move…
We were about 2 hours late showing up with our moving truck (from Michigan) and we phoned ahead and had our building manager give the keys to our movers (Kris and Jason) who had everything planned out and ready when we finally pulled up with a 26′ truck and a car carrier… they helped me maneuver the “train,” including unhooking the car carrier to get the truck into the loading dock and hooking it back up afterward, into the loading dock…. we also WAY underestimated the time it was going to take (over the phone and NOT their fault) so there were additional complications having to do with availability of my building’s freight elevator, etc… Kris and Jason were incredibly helpful with unloading and moving our things, but also with all the complications that arose that were well outside the scope of their strict job description…
I initially had made reservations with a crew of non-professional movers, who quoted us about half the hourly rate (and money’s tight for us); HOWEVER, after experiencing firsthand how complicated something as simple as unloading a truck can get, I would go with these guys again and again.
In summary, for an hourly rate about double that for general laborers on Craigslist (but very reasonable relative to other professional moving outfits), what you’ll be getting is first rate reliability, professionalism, and peace-of-mind.
I can only think of one word to describe them: fan-freaking-tastic. They’ve handled our last two moves, and I can’t imagine leaving our stuff in anyone else’s hands. Matt and Craig moved our stuff yesterday (9/24/09) and did an awesome job – I think the original estimate was 4 hours, but they knocked it out in about 2.5 hours. In spite of a very early start time, heavy ass heirloom furniture, and a very frisky dog that nearly divebombed Craig while hauling said heavy ass furniture, they were professional and fast.
Communication before the move was great, too – the response to my first email was immediate, and I had plenty of updates leading up to the move date.
Not long ago, I needed to move from one side of town to the other, and a heaping handful of things, which I will explain in a moment, tumbled together and led me to go with Bookstore Movers.
In the past, moving has never been a big deal for me. I never had much stuff to move. I would always just make a few trips in my car or someone else’s truck and chalk it up as one terrible, but necessary, step in moving on to someplace better.
Well, this time I calculated that I didn’t really have time or energy to implement my usual do-it-myself strategy, so I decided to hire some movers.
I went with Bookstore Movers because:
1. They came highly recommended by some friends of mine.
2. They are intelligent guys. I had the immediate impression from them that I wasn’t going to have to explain everything to them 3 times; that made me trust them.
3. They specialize in apartment to apartment moves like mine was, and laid out exactly what they and I needed to know to make the move go smoothly.
4. I love books. They love books. I think I may have detected a Spinoza reference in one of their emails to me. You will likely not detect Spinoza references in emails from other moving companies.
5. They are licensed w DOT and fully insured. I checked.
Incredible movers- the best experience I’ve had in my life (and I’ve lived through about seven professional moves). Matt communicated with me via email quickly and was extremely responsive. They charge by the hour, and it’s variable depending on the truck size and the number of men. I got three men and the small truck (but we actually had to make a second trip because all my boxes didn’t quite fit- this was my fault for underestimating my stuff to Matt, not their fault!), and for a 5-hour move it came to $700. This was for a two-bedroom home. This price was incredible to me, as the guys would literally run to make sure they weren’t wasting time, and took extreme care with my furniture and belongings as well as the freshly-painted walls and newly-refinished floors in my new house. Not one single ding, scratch, or broken anything. And to top it all off, the guys were really professional and well-educated (Beau was the manager of my move, and he went to Princeton and almost finished a PhD in philosophy before realizing he probably couldn’t make a career of it). Brandon and Kris rounded up the team, and each guy was sweet, strong, fast, and professional. What a pleasure it was — I can’t sing their praises loudly enough!
Listen up, everyone! I’ve moved 10 times in the last 10 years (yes, I know that’s ridiculous, but between grad school and switching coasts twice, it adds up!)…so I have tried a fair number of moving companies. Bookstore movers is by far the best experience I have ever had moving. How can you beat:
-In touch with you at various points before your move;
-gave a pretty dead-on accurate estimate;
-gave me great tips and suggestions before my move to make it go as fast as possible;
-they showed up on time;
-they are really nice, professional, and smart guys;
-they speak english very well (some of you may laugh at this one, but trust me, that’s something that you can’t automatically expect with movers);
-they were the most careful and considerate about all my belongings (as oppose to other movers who could care less);
-they even told me when they made a 2 minute phone call that they were stopping the clock!; AND
-They did not charge any miscellaneous fees for stairs, travel time, etc.–a rarity in the moving world;
Bottom line, they were amazing. If you complain that your move takes too long, that’s usually because you are a bad packer. So, use their tips and suggestions by packing well and the rest will be cake with these guys helping you!
I am one of those people who usually moves myself, but after this tremendous experience, I will never move on my own again. I got quotes from several different companies, 1 large company, 1 medium sized company and Bookstore Movers. A friend of mine who had moved recently had recommended Bookstore Movers but had said it might be tough to get a date.
After I had gotten all my quotes, I decided that I wanted to give the business to the local company, so I called and talked with Matt and he said that he was pretty sure that my move date would work, so I sent him the details of my move and he provided me with a quote. They even were able to suggest where to rent boxes for packing (even wardrobe boxes). So I locked them in for my move date.
On the day of my move it was about 98 degrees with high humidity, and the guys were there on time right at 7am. They loaded up all of my stuff carefully in under 2 hours. We drove over to my new place and they had everything unpacked in just about 3 hours. The original quote was pretty spot on. At $115/hr and no truck fee, this is by far one of the best deals in town. The guys are professional and courteous and you can really tell that they know what they are doing. I would recommend them to anyone looking for a solid moving company! They will definitely be my first call if I move again.
My fiance and I recently moved to Silver Spring and hired these guys to unload our U-Haul truck, and we could not have been happier with the service we received from Bookstore Movers. Matt, the business’ owner, was extremely helpful over email in the weeks leading up to the move (even when I emailed him multiple times a day); a couple of the emails bounced back with a message saying they were on a long day of moves and would get back to me at the end of the day, but even with these messages, I always received an email reply within an hour or two. Matt and the crew were willing to be flexible, which was great for us since we moved from NYC and couldn’t predict the traffic. Kris and Kareem moved us, and were extremely friendly, helpful, and efficient. Because they arrived a 10-15 minutes before we did, Kris took it upon himself to go into the building and speak to the desk attendant about where to park our truck and to confirm our reservation for the freight elevator, so when we arrived, they were able to get to work immediately. They even brought their own handtrucks and furniture dollies, making the ones we rented from U-Haul obsolete.
Overall, this was a great experience. Matt, Kris, and Kareem were all very professional and FAST, which is what everyone wants at the end of a very long moving day. If I ever have to move in the DC area again, I will definitely use these guys.
It’s hard to say something new after all the glowing reviews on here, but I certainly had a great experience with these guys as well. When my original moving team was delayed by an earlier move taking longer than expected, the owner (Matt) grabbed another of his workers and showed up himself to take care of my job.
They were fast, efficient, careful, and courteous, both during the move and in the lead-up to it. (Matt was very responsive by email during the planning phase, and when my original moving team first realized they were going be delayed, they immediately called to let me know my options.)
I recommend the Bookstore Movers to everyone. Seriously, I won’t let any of my friends move WITHOUT using them. I have always been a fan of the actual Bookstore, so figured I would try the moving company out. At this point I have used them twice and am planning to move soon and will aboslutely use them again. The movers were super smart, strong, friendly, nice guys – the company is reliable and affordable – and you are supporting great people involved in a truly local business.
The Bookstore Movers were awesome movers – efficient and flexible – even though that day I was a disorganized mess. I was moving out of a house on a super busy street and the movers showed up in the morning right on time – at rush hour – and called to ask me if I had gotten no parking signs from the police station to allow them to park the van on the side of the road (like they had asked me to!) I had forgotten, but even though the street was super busy and there wasn’t a parking spot to be found, they worked it out in no time. I had certain things which I forgot to pack, and they helped me get everything together – always with a genuine, great attitude.
The second time I moved, the move started in the afternoon and they worked into the evening with no problem until the job was 110% finished. They movers hauled my stuff all over town, even to my Grandma’s house in the ‘burbs and the guys were charming and polite to her (note: my Grandma suggested I marry, or at least, date, either or both of the two movers (ideally, not at once)). Again, head in the clouds, I forgot to calculate the tip right, and totally undertipped. Afterwards I called the owner, explained, and sent him a check for the extra – he was happy to accomodate and super laid-back.
The Bookstore Movers were right on time, efficient, careful, reliable, and friendly. The movers helped with little things I had forgotten, as well as moved the big stuff quickly and safely. I trust them 100% – they did a great job and were so affordable compared with other companies. Definitely a 110% recommend.
I used Bookstore Movers for the second time this past weekend and I still have nothing but praise for these guys. The whole process is easy, fast, and fun – I couldn’t ask for better people to hang out with for a morning, nevermind people to help me through a frustrating two-part move (with an elevator outage). Contacting the company and scheduling the trip is super easy, as is making adjustments if needed. The movers – I had Craig and Aaron – showed up exactly on time, loaded up the truck quickly and carefully, and were just all around awesome at their job. Even when we discovered that the elevator was out at the storage unit, the guys were totally easygoing and incredibly fast up and down those stairs.
There isn’t another move in my near future, but I would recommend the Bookstore Movers over any other option available to you – don’t waste time looking at other companies or enlisting your friends on moving day. Just contact these guys and it will be the best decision you make about moving day.
I’m locally nomadic, as in, I don’t even know what the form would look like to renew a lease. That being said, I’ve had my fair share of experiences with moving. After seeing a blurb about Bookstore Movers in the Washingtonian about a year ago, I held onto their name until it was time for my yearly move.
While the move was short, I had about 2 br 2 ba worth of furniture/boxes to move include an extremely loved LED 55 TV, expensive living room and bedroom furniture. For my last move, I used Gentle Giant. They took 6.5 hours to do almost the exact same move, charged about $175/hr and scratched my furniture so bad they had to send out someone to repair it. I was nervous to say the least about trying yet another moving company and praying that this time nothing gets broken, chipped or scratched.
The move was flawless. I went from a high-rise (elevator and loading dock totally separate from building) to a garden style condo. The move took a total of 3 hours. There wasn’t a scratch on anything and they were kind enough to stick around and help me switch the placement of a few pieces of heavy furniture.
These guys were amazing. They were early, cordial and professional without being overly so (know what I mean? Too eager? Yeah, not them).
They picked up my one bedroom in about twenty minutes, secured it all in their truck and met me at my new place.
Where their services became extraordinary was the great sofa adventure. My big sofa was about an inch (just an inch!) too tall to fit into the front door on the top of the narrow stairs in a cramped enclosure. After trying several configures to no avail (all of this I foresaw, unfortunately), they trudged in a mild drizzle to the alley to the back door and proceeded to hoist/wind/lift/swing that beast of a sofa around a spiral staircase and into the back door! Incredible!!!
They were so accomodating in arranging the rug, furniture, boxes and totes, all without a complaint!
Amazing. I love their cause and shall shop their bookstore (which, by the way, is a book lover’s delight with the kitschy appearing this week: Norman Mailer signage and the books piling up on the stairs and in the bathroom.
Like playing a video game with the God code on, these guys make an annoyingly and difficult situation so easy it almost feels wrong.
Everything about my recent move from an apartment to a townhouse (both in DC) was professional and seamless. Matt was timely in responding to my emails and he and Bo arrived promptly at the designated time. My inability to secure the elevator key didn’t faze them despite the fact that it made the move out of my apartment less convenient. They were careful with all of my items even when taking them up and down some narrow stairwells in the townhouse. They also moved a few pieces of furniture out of the house that we were getting rid of. The estimate/pricing is competitive and fair. I also like that they are local and their bookstore is in my new neighborhood, so I can continue to support a great local business! I would highly recommend them!
These guys were great!
I had never hired movers before, instead always relying on friends and a rental truck, so I was apprehensive about trusting my belongings to total strangers. I needn’t have worried with Bookstore Movers though, as they’re professionals all the way through –
First, they had great communication, from start to finish. From my first request for a quote right up through confirming a few days before and a follow-up the day after, they were in regular contact. Other moving companies that I contacted for quotes when I was shopping around dropped the ball by replying late or not at all. These guys never left me feeling forgotten or ignored.
On the day of the move, they showed up promptly on time first thing in the morning, and were immediately ready to start. There was no uncertainty — just a quick look around at everything that I had to move, and then they immediately started loading the truck. They were friendly and personable, and seemed to genuinely enjoy their work (as much as anyone can enjoy carrying heavy objects down three flights of stairs, anyway!). They worked quickly and efficiently, and before I knew it everything was done.
In the end, the move that they had estimated at three to five hours ended up taking just over two.
Stop looking for another moving company and hire Bookstore Movers. If they can’t squeeze you into their schedule, you might want to reconsider your moving date and plans. From initial contact to payment, our move with them was actually enjoyable, unlike all of the painful moves that my husband and I have had in the past. Thanks guys!
I had heard about these erudite property transporters through a number of friends, and decided to give them a shot this past weekend. A number of positives that require highlighting: 1) I asked for them to show up at 7 am on a saturday…not only did they show up, but Matt texted me at 6:15 am to make sure that I was awake and ready to go; 2) I discovered during my move that I needed to assemble/disassemble a few pieces of furniture…the Bookstore Movers had all of the tools that I needed; 3) I moved into an eighth story apartment and my couch would not fit in the elevator…Matt and Aaron hauled the couch up eight flights of stairs in about ten minutes; 4) they were QUICK…except for the couch, my move was pretty much completed from beginning to end in 3 hours; 5) I enjoyed their casual but professional demeanor…friendly but very business like. I cant imagine a better moving experience.
Matt and Craig were awesome. Fast, reliable, and reasonably priced — but also smart and funny. Like to the point that I wanted them to stick around after the move and watch TV with me.
Someone else mentioned that they’re relentlessly good-humored, and it’s really true, which is so nice when you’re in the middle of a move and consumed by anxiety, which is how I get when I’m moving. For instance, they were super accommodating about my inability to commit to a spot for one particular piece of furniture, and they ended up moving it three times for me (and convinced me that they really weren’t put out by it; they actually seemed entertained by it, which made me feel less guilty).
Oh, and Matt let me do all the pre-move communication by email, which I consider a huge bonus.
And, like that’s not enough, they started the business to earn money to buy a bookstore. So I’m sort of rapturous.
Matt and Craig moved me this passed week and were phenomenal. My sister was using a different set of big name movers and the contrast was ridiculous. Matt and Craig were polite and bent over backwards to do the job right whereas the other movers spent a lot of time hitting on my sister. Also these guys trudged through a half foot of snow that hadn’t melted since the blizzard around my old apartment and didn’t miss a beat. They also are very careful and intelligent with your stuff. They were able to gauge fragile things even with my poor labeling and treated them with extra care. They completed the move of my one bedroom apartment worth of stuff in a little over three hours and didn’t charge me for the extra time over three hours.
Simply put…I hate moving. Spending hours and hours breaking your back to put things you once removed from a box into a different box to only remove it once again next weekend in a new location. The only thing that could possibly make moving more painful is the inclement weather that stalks every weary Washington DC resident throughout the Spring.
I am delighted to say that this move, at least one of four dreary days, was brightened by the Bookstore Movers. Two days before my fiancee and I were scheduled to move, our mover had to cancel due to a scheduling conflict. Needless to say, this left us in a bad spot. In utter despiration, I contacted Bookstore Movers who had previously indicated they were booked. They responded immediately, spoke with the other clients, and were able to fit us in. As if this gracious effort was not enough, they performed tasks previously thought impossible in the moving industry. They arrived on time. They were courteous. They were cautious with my belongings. They worked hard. They charged a fair price clearly explained before they arrived. The team and the service was, for lack of a better word, awesome (in its classical sense…not in the TMNT sense).
I for one find it ironic that the best mover I have ever hired was, in actuality, not a mover but a used bookstore manager saving up to make the business his own. In sum, my opinion of movers remains unchanged. My opinion regarding the people and services of Bookstore Movers could not be higher. Don’t let the 5 star rating fool you…their exceptional services could not be rated high enough.\