Emma H. Washington, DC

Emma H. Washington, DC

If there is a textbook on how to conduct an efficient, courteous, and affordable move, Bookstore Movers wrote it. From the initial inquiry form through the customer feedback process and everything in between, it felt like I was dealing with REAL people who cared about me and my move. They were highly communicative and courteous WITHOUT being cloyingly nice and trite. Chris called me the morning of the move to tell me he and his crew (Corey and Stephen) would be 7 minutes late. In a world of a 15-minute grace period, I thought this was remarkable. When they arrived, they were quick and efficient without being gruff, dismissive, or rude. Of course, they were careful with all of my things AND the building. I was working within my own inconvenient parking restrictions, and they were committed to getting it done within these constraints. I will reiterate that as friendly as they were, it was not in a way that made me feel it was some big sales pitch that they putting on to get good ratings. I genuinely believe they are good guys, doing good work in the District. I would recommend them to anyone needing to move in the DMV.

Emma H.

Bookstore Movers - Washington DC Movers
2017-10-11T14:47:54+00:00

Emma H.

If there is a textbook on how to conduct an efficient, courteous, and affordable move, Bookstore Movers wrote it. From the initial inquiry form through the customer feedback process and everything in between, it felt like I was dealing with REAL people who cared about me and my move. They were highly communicative and courteous WITHOUT being cloyingly nice and trite. Chris called me the morning of the move to tell me he and his crew (Corey and Stephen) would be 7 minutes late. In a world of a 15-minute grace period, I thought this was remarkable. When they arrived, they were quick and efficient without being gruff, dismissive, or rude. Of course, they were careful with all of my things AND the building. I was working within my own inconvenient parking restrictions, and they were committed to getting it done within these constraints. I will reiterate that as friendly as they were, it was not in a way that made me feel it was some big sales pitch that they putting on to get good ratings. I genuinely believe they are good guys, doing good work in the District. I would recommend them to anyone needing to move in the DMV.